Cancel & Refund Policy

At Ivaan Jewels, we strive to provide our customers with high-quality silver jewelry and a pleasant shopping experience. Please read our cancellation and refund policy carefully to understand your rights and responsibilities.

Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. You can cancel your order within 24 hours of placing it. To cancel your order, please reach out to us via:

Once your cancellation is processed, you will receive a confirmation email.

Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your item, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the following conditions must be met:

  1. The item must be unused, in its original condition, and in the original packaging.
  2. Proof of purchase (order confirmation or receipt) must be provided.

To initiate a refund, please contact us at:

Once we receive your request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Non-Refundable Items

Please note that certain items, such as custom-made or personalized jewelry, may not be eligible for refund.

Contact Us

For any questions or concerns regarding our cancellation and refund policy, please feel free to contact us:

Address:
332/40/2f, Kaliji Mandir,
Chowk Bazar,
Lucknow, 226003

Phone: +91 9250045554
Email: info@ivaanjewels925.com

Thank you for choosing Ivaan Jewels. We appreciate your business!